Valuing fresh milk – lost in translation

Tonight I am staying in a hotel in Sydney CBD. I am a bit of a coffee freak so prefer to stay in hotels that provide a Nespresso Machine or equivalent. These day most hotels ask your preferences and mine is always is to ask for a minumum of 250mls of fresh milk ( not UHT in my fridge) and I bring my own milk frother just in case one is not provided

Tonight’s hotel apparrently asks for customer requests and then ignores them.

So I make the call.

Me: “Please send me up more coffee pods and 250ml of fresh milk.”

Housekeeping: “Madam are you aware there will be a charge of $5 for the fresh milk?”

Me: “You must be kidding. There is a Woolies around the corner I will get my milk there? How much for the extra coffee pods?”

Housekeeping: “No charge Madam”

This 6th generation dairy farmer is flabbergasted. $5 for 250ml of fresh milk. Please dont tell the cows

Author: Lynne Strong

I am a 6th generation farmer who loves surrounding myself with optimistic, courageous people who believe in inclusion, diversity and equality and embrace the power of collaboration. I am the founder of Picture You in Agriculture. Our team design and deliver programs that inspire pride in Australian agriculture and support young people to thrive in business and life View all posts by Lynne Strong