Category: Mental Health – The often Hidden Battles

What If We All Learned to Have Better Conversations About Mental Fitness?

Last week I attended the TEAM Walker Mental Fitness workshop with HSE Global and The Man Walk. It was an extraordinary day. It was  practical, thought-provoking, and full of ideas I know I will use.

The strongest takeaway for me was the TEAM process. It is simple, memorable, and effective  and I believe it’s something worth sharing as widely as possible. Imagine if more people had the chance to learn it, whether through workplace training or in schools once students are old enough to understand it.

Mental Health Is Something We All Have

We all have mental health, and where we sit on the mental fitness continuum shifts over time. At the green end, we are thriving. We are connected, engaged, and looking after ourselves. At the red end, symptoms are intense, persistent, and affecting daily life.

The earlier we notice changes in ourselves or others, the easier it is to respond in a caring way. That is where TEAM can help.

What to Look For

Before we can use TEAM, it helps to notice when someone might welcome a conversation.

Signs can include changes in:

  • Thinking — more negative self-talk, overthinking, feeling like a burden
  • Behaviour — withdrawing, cancelling plans, neglecting self-care, overcompensating
  • Feelings — feeling overwhelmed, numb, anxious, or losing interest in things they enjoy

These changes can be subtle, especially in people we see regularly, but they are often the gentle prompt we need to check in.

The TEAM Process

TEAM offers a simple guide for connecting in a way that feels supportive and respectful:

  • T – Time to Talk: Create the moment. Remove distractions, show the other person they have your full attention, and let them set the pace.
  • E – Empathy: Listen to understand, not to reply. Be present without making the conversation about you.
  • A – Ask and Educate: Ask how they are really going. Offer information or resources in a way that feels helpful, not overwhelming.
  • M – Mobilise Support: Offer to walk alongside them as they connect with other people or services who can help.

It is not complicated and it can make a difference.

Like any skill, it becomes more natural with practice, and many people find comfort in having a framework to guide these conversations.

Why It Matters

TEAM takes the uncertainty out of knowing how to start or sustain a conversation about mental fitness. It creates a shared, respectful way to connect, to show we have noticed, and to offer help that feels genuine.

If more people were given the chance to learn TEAM, in workplaces, community groups, and at school when the time is right, those moments of connection might happen more often, and earlier.

In a Crisis

Sometimes signs point to a more urgent situation, suicide, panic attacks, or trauma. In these moments, TEAM still applies, but “Mobilise Support” may happen straight away. You do not have to fix the situation alone, but you can be there, stay present, and help connect the person with professional support.

My Takeaway

The TEAM process is more than an acronym. It is a practical, compassionate way to notice, listen, ask, and support.

Everyone benefits from feeling confident in these conversations. Offering more people the opportunity to learn TEAM feels like a simple, positive step towards making those moments of connection a natural part of everyday life.

Because if we know anything from history,  whether it’s the slow erosion of our universities or the quiet disappearance of important stories, it’s that decline often happens unnoticed until it’s too late. The same is true for people. We can drift from the green end of the mental fitness continuum toward the red without anyone marking the turning points.

When you ask, you’re not just making conversation. You’re creating a record in the present moment, a way of saying: I see you, I’ve noticed, and I care enough to ask. And then your task is simple but not easy: stay curious, let them finish, and resist the urge to fill silences with solutions.

In the same way that knowing the past helps us “do the future better,” knowing where someone is at right now gives them the chance to change the next chapter. And just as societies forget their own stories at their peril, we can’t afford to forget to check in on the people beside us.

Sometimes the most important thing you can do is exactly what historians fight to do. Pay attention, ask questions, and hold space for the answers, even when they’re complicated.

Mark Burns Emma Boucher and Emily Turner

A big shout out to Mark Burns from The Man Walk. We all benefit from having people like Mark who recognise how important it is to upskill all of us to be more effective in supporting mental fitness — and who create opportunities like this workshop so we can learn and grow together.

And a huge thank you to Emma Boucher from HSE Global. Her facilitation skills are extraordinary, warm, engaging, and filled with practical insight that made every part of the session both valuable and memorable.

#MentalFitness #TEAMProcess #TheManWalk #HSEGlobal #MarkBurns #EmmaBoucher #WorkplaceWellbeing #CommunityWellbeing #MentalHealthConversations #Upskilling #Lifeskills #WellbeingTraining #SupportEachOther #ConnectionMatters #ListenAskSupport #WorkTalkSupport

 

Some conversations leave bruises even when no one raises their voice

This post is personal. Every now and then, I use my blog as a journal and I write something just for me. If something I’ve said lands with you and it helps, I’ll be grateful for that. If it does, please leave a comment.

I thought we were talking about land. History. Legacy. I thought we were having a conversation between two people who had both lived long enough to understand the weight of inheritance , and the ache of loss.

But somewhere between the conveyancing records and the development maps, something else entered the room. A quiet hierarchy. A tug-of-war over whose version mattered more. And every time I tried to bring in the human story , the people, the emotion, the cost,  I was redirected back to documents, dates, deeds. Like that was the only kind of truth that counted.

And then came the part that hurt in a way I wasn’t expecting.
He said he had to get back to his grandchildren. He said it more than once.
And he knows. He knows that my story is different. That there are wounds in my life that have never closed properly. That I don’t have grandmother duties to return to.

He didn’t say anything unkind. But sometimes, it’s the absence of care that stings the most.
Because what I needed in that moment wasn’t data.
It wasn’t validation.
It was recognition, that standing here, trying to honour the past and speak for the future, I am doing it alone. And I am doing it anyway.

And that counts for something. Even if he couldn’t say it.

What I’ve come to realise is that even conversations that hurt can be useful. Writing this helped me move through it, but shaping those moments into fiction has been even more rewarding. The experience gave rise to a new character in my novel, a solicitor named Lionel Greaves, who represents the quiet power of institutional knowledge, and the harm it can cause when wielded without care.

Lionel Greaves is a man of standing in the community, respected for his memory and precision, but not always for his empathy. He trades in certainty, not sentiment. To him, law is order, not fairness. He rarely intends harm, but often causes it through his refusal to see the emotional consequences of his words. He believes he is helpful. He doesn’t realise he is also dismissive. And in doing so, he becomes a quiet antagonist, not through malice, but through omission.

#EmotionalLabour #LegacyAndLoss #PersonalTruth #InvisibleGrief #FamilyDynamics #Estrangement #HumanDignity #SpeakingFromTheHeart #GriefIsReal #HoldingSpace #QuietStrength

3 AM Raison Toast and Flat White Festivities to Flip the 3am Night-time Dread

What do they call it when you wake up at 3 AM and beat yourself up? Ah yes, that’s the classic “Middle-of-the-Night Self-Flagellation Hour.” But hey, I’ve decided to rebrand it as “3 AM Raison Toast and Flat White Festivities!”

So, what do you do when you wake up at 3 AM? I used to lie there replaying all my life’s bloopers—super fun, right? Now, I’ve turned it into a mini celebration: “Yay, it’s time for a flat white and toast!” Then, it’s a toss-up. Sometimes I channel my inner domestic goddess—folding laundry, vacuuming, even washing the floors (who am I?). Other times, I just lounge on the couch with a book. Whatever keeps the positive vibes flowing. And soon enough, I’m back in bed, snoozing like a baby.

#EarlyMorningMagic #FlatWhiteFestivities #MidnightMunchies #PositiveVibes #NightOwl #DomesticGoddess #3AMAdventures #NighttimeDread

 

Is Media Publicity and Its Impact on Violent Imitation a Double-Edged Sword

As someone who has always been fascinated by human behaviour and what makes people tick, I find the impact of today’s media on society particularly compelling. The power of media to shape perceptions and influence actions is undeniable, raising important questions about the role and responsibility of professional journalism. In an era where sensationalism can often overshadow substance, understanding the fine line between informing the public and inadvertently encouraging harmful behaviours is crucial. This blog by by guest blogger Alex Reed and resident expert in all things human behaviour  explores the complex relationship between media coverage and violent imitation, underscoring the need for responsible reporting practices to safeguard public safety and mental health.

Media coverage plays a crucial role in shaping public perception and behaviour. While it is essential for informing and educating the public, the way violent incidents are reported can sometimes lead to unintended and dangerous consequences. This phenomenon is evident in the increase of “copycat” crimes following extensive media coverage of violent acts.

One well-documented example is the “Werther effect,” which describes the spike in suicides that can follow the publicized suicide of an individual. Studies have shown that when the media provides detailed descriptions of suicide methods, there is a notable increase in suicide rates using those methods. This effect highlights the importance of media guidelines that promote responsible reporting practices to mitigate these risks.

Similarly, the coverage of violent crimes such as mass shootings and stabbings can sometimes lead to imitative behaviours. Research indicates that individuals susceptible to violent tendencies may be influenced by the extensive media coverage of these events, potentially leading to subsequent similar incidents. The Australian Institute of Criminology has reported on the “copycat” phenomenon, citing instances where violent events closely followed the reporting of earlier attacks.

Given the potential for media coverage to influence behaviour negatively, many experts advocate for responsible reporting practices. This includes avoiding sensationalism, refraining from providing explicit details about violent methods, and focusing on the broader context and consequences of violence. By doing so, the media can help prevent the spread of imitative behaviours while still fulfilling their role in informing the public.

While media coverage is essential for public awareness, it must be balanced with the responsibility to minimize harm. Understanding the impact of media publicity on violent imitation is critical for developing strategies to report responsibly, thereby protecting public safety and mental health.

#MediaImpact #ViolenceInMedia #CopycatCrimes #ResponsibleReporting #PublicSafety #MentalHealth #CrimePrevention #ViolenceAwareness #NewsEthics

How to Confront a Domineering Team Leader

In many high-pressure environments, bullying behaviours can proliferate due to high-stakes situations, rigid power differentials, and challenging schedule demands. This can have devastating impacts on employee morale, productivity, and retention. One common issue is dealing with disrespect and abuse from team leaders who hold significant power and influence within the organisation.

Goal

To create a safe and respectful working environment by addressing the abusive behaviour of a domineering team leader.

Problem

In many high-pressure environments, bullying behaviours can proliferate due to high-stakes situations, rigid power differentials, and challenging schedule demands. This can have devastating impacts on employee morale, productivity, and retention. One common issue is dealing with disrespect and abuse from team leaders who hold significant power and influence within the organisation.

In this case, a team member is experiencing rude and aggressive behaviour from two new team leaders. This bullying has not only impacted their mental health but has also negatively influenced the team dynamics and workplace culture. The need to address this pattern of abuse is crucial for maintaining a healthy and productive work environment.

Solution

Define the Problem

The most common mistake people make is to confront a single incident of abuse as if it were the only problem—in this case, a recent verbal attack. Most likely, the problem is not that single incident but a pattern of abuse. Focusing on the incident alone can lead to getting bogged down in the details of who said what and why.

Find Mutual Purpose

Approaching the conversation in a way that solves both parties’ problems is essential. Here are a few questions to help find Mutual Purpose:

  • Ask the Humanising Question: Why would a reasonable, rational, and decent person get angry and abusive like this? What is he trying to achieve and why is he so frustrated?
  • Clarify Your Long-term Goals: What do you really want from the conversation, not just for yourself, but for the other person and the relationship? This helps to take the high road and aim for a win-win solution.
  • Identify What You Respect About the Team Leader: Focus on elements you respect, which helps to establish Mutual Respect. Respect is like air; as soon as it’s absent, it’s all anyone can think about. Ensuring respect in the relationship is crucial for productive dialogue.
Prepare for the Conversation

Personal preparation sets the stage for a productive conversation. It’s important to get your head and heart right before engaging in dialogue. Once you’re ready, request a private conversation with the team leader.

Conduct the Conversation
  • Share the Facts: Present the facts of the recent abuse as you experienced them.
  • Describe the Consequences: Explain how the behaviour made you feel, impacted the culture, and put projects at risk.
  • Express Your Desire for Change: Outline how you would like to work differently together in the future.
  • Listen Actively: Ask the team leader how they see the situation. Listen to understand their perspective, which may reveal aspects of the situation you were unaware of or highlight your own or others’ roles in their frustration.
Assess the Outcome

If the team leader acknowledges the problem and agrees to work on changing their behaviour, this is a positive step forward. If the abusive behaviour continues, it may be necessary to escalate the issue to HR to protect the well-being of the staff and the organisation.

Case Study

A renowned business school addressed similar issues by training their teams to handle abusive behaviour effectively. Leaders administered pre- and post-training surveys to measure confidence in addressing disruptive behaviour. The results showed a statistically significant increase in participants’ confidence and ability to address bad behaviour both immediately after and four weeks post-training. Staff reported numerous instances of disruptive behaviour but also noted that they spoke up and addressed the bad behaviour most of the time.

Conclusion

Addressing abusive behaviour in the workplace is critical for maintaining a safe, respectful, and productive environment. By preparing effectively, finding mutual purpose, and conducting thoughtful conversations, you can help foster a positive change in your workplace culture.

This article is adapted from the original piece by Brittney Maxfield May 29, 2024.

#WorkplaceBullying #Leadership #WorkplaceCulture #EmployeeWellbeing

 

Understanding the Roots. Why People Turn to Drugs to Cope in Today’s World

In today’s fast-paced, high-pressure society, the increasing use of drugs as a coping mechanism is a critical issue that often goes unaddressed in meaningful ways. This blog post aims to explore the deep-seated reasons behind this trend and suggest ways we can collectively address the underlying causes.

This post is a follow up to one in a series  “Beyond Crisis: Unveiling the Hidden Battles in Mental Health and Addiction” 

The Stigma and Silence

One of the most significant barriers to addressing drug use is the stigma attached to it. Drug addiction is frequently seen as a moral failing rather than a health issue. This perspective breeds judgment rather than support, silence instead of dialogue. As a result, individuals struggling with drug use often feel isolated and misunderstood, which only exacerbates the problem. By shifting our perception from blame to understanding, we can begin to break down the barriers that prevent effective solutions.

The Mental Health Crisis

It’s no secret that mental health challenges are on the rise, exacerbated by the isolation and stress of modern life. Yet, despite increasing awareness, mental health services remain inaccessible for many. High costs, long wait times, and limited resources mean that those who need help the most are often left to fend for themselves. Without proper support, drugs can seem like a quick fix to numb pain or escape reality, filling the gap left by inadequate mental health care.

Economic Despair

Economic instability is another powerful force driving individuals toward substance use. In areas where jobs are scarce and poverty is high, drugs can offer an escape from the harsh realities of everyday life. Moreover, the lack of economic opportunities can lead to feelings of hopelessness and low self-worth, which are often managed through drug use. Addressing this issue requires more than just economic policies; it demands a holistic approach to community development and support.

Prevention and Education

Preventive measures and education programs often miss the mark by focusing solely on the dangers of drug use or advocating for abstinence. What is frequently missing is an understanding of why individuals turn to drugs in the first place. Effective education needs to address the emotional and psychological aspects of drug use, teaching coping mechanisms that can replace the need for substances. Additionally, community-based programs that offer engagement and support can help fill the social void that many drug users experience.

Insights from the Front Lines: BlueLights Session 2

The insights from “Blue Lights”  Series 2, drawing from over 20 years of experience in pharmacy and involvement in the methadone program,   emphasise practical knowledge that we are yet to fully implement. These insights can guide us in refining our approach to drug-related issues, demonstrating the value of experience in creating more effective health strategies. It’s clear that the lessons learned in specialised programs like these are crucial for developing targeted interventions that address the specific needs of those affected by drug dependency.

The Role of First Responders

This episode of BlueLights sheds light on the extraordinary challenges that first responders face in the field. It brings to the forefront an important consideration: first responders shouldn’t be our first point of contact in mental health crises. Relying solely on first responders for incidents involving mental health or drug-related issues places undue stress on them and may not provide the best care for the individual in crisis. This underscores the need for accessible and specialised mental health services that can intervene before situations escalate to the point of requiring emergency response.

Moving Forward: A Call to Action

To truly address the issue of drug use as a coping mechanism, we need a compassionate, multi-pronged approach:

  1. Enhance Mental Health Services: Increase funding for mental health services to make them more accessible and affordable. Support should be readily available to those in crisis without bureaucratic hurdles.
  2. Economic and Community Development: Invest in communities, particularly those hit hardest by economic decline, to provide hope and opportunities that can reduce the appeal of drug use.
  3. Change the Narrative: Work towards destigmatising drug use. Encourage open conversations about addiction and mental health, and frame drug use as a public health issue, not a criminal one.
  4. Educate Effectively: Revamp educational programs to focus not just on the dangers of drugs, but also on teaching healthy coping mechanisms and understanding the psychological triggers for drug use.

By understanding the underlying reasons why people turn to drugs and addressing these issues head-on, we can begin to mitigate the need for such coping mechanisms. This is not just a health

#MentalHealthAwareness #DrugPrevention #PublicHealth #EndTheStigma #CommunitySupport #EconomicRecovery #FirstResponders #BlueLights #MentalHealthCare #CopingMechanism #PharmacyGuildAustralia

Reflecting on the Realities of Pharmacy Practice. A Closer Look at the UK Experience and the Dangers of a Top Down Approach

As I sit here watching the second season of “Blue Lights” on SBS, my thoughts drift back to my time in the UK, specifically my role in a well-being initiative within a corporate setting. The project involved setting up private consultation areas in pharmacies, designed to offer a space for pharmacists to have one-on-one conversations with their customers.

This seemed like a progressive idea at first, intended to foster a sense of confidentiality and personalised care. However, the reality of the situation was far more complex and, in some respects, very concerning.

The primary goal was to enhance patient engagement and privacy, but the implementation raised significant safety concerns for the pharmacists themselves. By confining these interactions to small, isolated boxes, they  inadvertently compromised the pharmacists’ safety. These professionals often found themselves in vulnerable situations, secluded and unseen by others, which is particularly risky when dealing with various challenging scenarios that arise in a pharmacy setting.

One of the fundamental issues here is the wide array of motivations that drive people into pharmacies. For some, like those managing chronic illnesses or seeking routine health advice, the pharmacy is a beacon of support. For others, including individuals struggling with drug addiction, it represents a focal point in their own complex, often fraught narratives. This diversity of customer needs and backgrounds can sometimes place pharmacists in unpredictable and potentially hazardous situations.

The unfortunate truth is that this initiative, like many others driven by corporate mandates, seemed to lack a deep understanding of the practical implications and the human element at the core of pharmacy work. Decision-makers are too often detached from the day-to-day realities faced by the pharmacists on the ground.

In reflecting on this experience, I’m reminded of the broader issue of corporate strategies that fail to grasp the intricacies of human interactions and the real-world environments in which these policies are deployed. As I engage with the real world and consider their perceptions of such corporate interventions, it becomes increasingly clear that there is a disconnect. Many people outside these settings are unaware of the complexities and dangers potentially lurking behind seemingly beneficial corporate policies.

This realisation calls for a more nuanced approach to corporate strategy in healthcare settings, one that prioritises the safety and well-being of all parties involved, particularly those on the front lines. It’s about finding a balance that respects the needs of the patients while ensuring the security and support of the healthcare providers. In essence, this is a call for empathy, understanding, and, most importantly, a commitment to real and meaningful engagement with the realities on the ground.

#PharmacySafety #HealthcarePolicy #CorporateWellbeing #PatientCare #PharmacistSupport #HealthcareInnovation #DrugSafety #PublicHealth #UKHealthcare  #HealthcareReform #llyodspharmacy

🌟 Reflecting on a Groundbreaking Approach to Suicide Prevention 💜

 


A recent article in The Conversation, titled “Have we been trying to prevent suicides wrongly all this time?” really resonated with me, offering a fresh perspective on a critical issue. As someone with personal experience in this area, the findings hit close to home.

Traditional methods focus on identifying individuals ‘at risk’ of suicide. Despite these efforts, Australia’s suicide rates have disturbingly increased from 2012 to 2022.

This signals a need for a new approach, perhaps shifting the question from “who is at risk?” to “when is a person at risk?”

The article presents intriguing findings. On the day of a suicide attempt, individuals often feel they are a burden to their loved ones. The day before, many experience a profound loss of hope, feeling powerless to change crucial aspects of their lives.

Using this data, researchers developed an algorithm to monitor spikes in these and other key risk factors, signaling increased short-term risk of suicide attempts. This tool is now live in a hospital setting, alerting staff to at-risk patients, enabling targeted and immediate interventions when the risk of an attempt is highest.

This innovative approach could be a game-changer in suicide prevention, offering a more dynamic and responsive way to support those in their most vulnerable moments. It’s a prime example of how data and technology can be harnessed to save lives.

#MentalHealthAwareness #SuicidePrevention #InnovationInHealthcare #DataForGood 🧠💡❤️